Shipping Policy - UK
IMPORTANT: Product will have a 14 day shelf life commencing from despatch. Store in fridge at home, or store in freezer to extend product life. See storage instructions on packs.
Within the UK:
FEDEX 24 hour delivery guarantee
Shipping Fee £4.90
Or spend £60 or more to get free shipping
Order by 5pm on Mondays-Wednesdays for next working day despatch
Orders placed Thursdays-Sundays will be despatched on the following Monday or subsequent working day
Republic of Ireland
FEDEX 3 day delivery guarantee
Order by 5pm for next working day despatch
Shipping Fee £20
Or spend £70 or more to get free shipping
Isle of Man and Channel Islands
FEDEX 5 day delivery guarantee
Order by 5pm for next working day despatch
Shipping Fee £20
Or spend £70 to get free shipping
All order confirmation emails contain a link to track your order, so you can check when your order is expected to arrive.
Although we take every care to ensure that your delivery arrives safe and sound, please note that once your order has been picked up from our warehouses, all responsibility and liability is on the delivery partner to ensure a safe delivery. Our current delivery parters are MailPlus (AU), FEDEX (GB) and Post Haste (NZ).
Please pursue resolution with the delivery partner if anything has gone wrong specifically with the delivery of your order (for example if the parcel was stolen, or not put in a safe place). If you have a complaint regarding the condition of the products, you can contact customercare@liberateworld.com and we will be happy to resolve your issue.